Call2Connect Solutions, Inc. is the leading global provider of customer and BPO services that brings innovation to businesses of global corporations. With an extensive network of global alliances and industry knowledge, Call2Connect Solutions can drive corporate sales, enhance customer satisfaction and help corporations meet their strategic goals, while achieving significant improvements in cost and quality.
We provide high quality services to assist organizations in managing customer relationships through the entire life cycle of the customer -- acquisition, retention and continued loyalty.
Call2Connect Solutions believes that in today's economic society, corporations are taking conscience steps, looking for cost effective locations where remote processing work can be done. Advances in technology have made it possible to relocate several functions, even many critical back-end processes, to anywhere in the world.
Today, we have established a presence in the global arena, providing cutting edge and cost effective solutions for all call center needs: Telemarketing (inbound-outbound), Help-Desk Customer Service (voice-web/chat-email), Tech Support and Back-Office Processing.
We believe that a smooth workflow in a call center requires an organizational structure that is able to respond quickly and efficiently to customers ever changing needs.
Call2Connect Solutions, Inc. offers state of the art expertise when it comes to operational interfaces. We pride ourselves on personalized consultations, industry expertise and total commitment.
Call2Connect Solutions which was based in the Philippines has real-world experiences in establishing domestic and offshore call centers as compared to Canada, India, Mexico, Central and South America as well as the US in providing the entire infrastructure of people and connectivity with the comforts of a US based headquarters.