Call2Connect Solutions, Inc. provides high quality services to assist organizations in managing customer relationships through the entire life cycle of the customer -- acquisition, retention and continued loyalty.
At Call2Connect Solutions, Inc. we offer our clients an unparalleled depth of experience and expertise in a variety of call center needs. To ensure our customers satisfaction, we maintain a philosophy based on professionalism and commitment to integrity through the following key advantages. At Call2Connect Solutions, Inc. we offer our clients an unparalleled depth of experience and expertise in a variety of call center needs. To ensure our customers satisfaction, we maintain a philosophy based on professionalism and commitment to integrity through the following key advantages.
- We evaluate and develop strategic marketing and sales programs to increase client revenues.
- We provide excellent customer service and at the same time make possible the development of sales and market strategies at a competitive cost and with extremely favorable results.
- We use the most up to date technology for all the services that are provided to our clients and we can easily adapt our resources to their requirements.
- We have much experience in the industry and the necessary know-how to offer your company an excellent return over your invest.
- Our services are easily adaptable to the requirements of your company, providing high added value of services with its subsequent cost reduction achieved by outsourcing the processes that are expensive for your company.
- Because our location in the Philippines provides adequate time differences for the US, Canada and Europe.
- The Philippines has one of the highest levels of English Proficiency than any country in Asia, with 92.6 % of college graduates that can speak fluent English. Filipinos are considered to have one of the easiest to understand accents when it comes to English speakers.
- Filipinos are also known for their hospitality and good innate personal qualities. They are very loyal and easily trained with a high level of proficiency.
Call2Connect Solutions, Inc. believes that communicating with your customer today means much more than simply answering the phone. Today’s customers look toward e-mail, fax, wireless devices, and Web chat as well as the telephone as potential service channels. As the technology needs of business becomes increasingly more complex, Call2Connect Solutions, Inc. is committed to adapting to the ever-changing environments of our clients. Our state of the art call centers include multiple channels of communication from voice to Web chat to e-mail deployed in a manner that is consistent with your customers’ communications expectations.